Stage three: Try out charging the case with an alternate charger and cable. If the situation however won't charge, it is achievable that the situation by itself is faulty. Be sure to ship it to us and organize the alternative as soon as Possible.
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Action two: Clear the charging ports on each the earbuds and the situation to get rid of any particles that might interfere With all the link.
Action three: Check out which the eartips healthy adequately to prevent sound leakage. In case the eartips don’t provide a snug suit, consider switching to a special size for optimum sound cancellation.
Stage two: Insert the earbud into your charging circumstance and Look at the indicator gentle. If it illuminates briefly (about one particular next), the earbud’s battery could possibly be totally depleted.
Action one: Make sure that the facility adapter and USB Kind-C cable are securely related. Action two: Try and demand a different unit using the identical charger and cable. If another gadget also fails to cost, The difficulty may be While using the charger or cable, and they may really need to get replaced.
Move 2: Peel from the protecting movies over the earbuds and put them into the situation to recharge for approximately 30mins.
Take note: This aspect cannot be utilized In the event the charging case’s battery is small. If the case’s indicator light-weight is red, cost it right up until the battery degree reaches medium or substantial in advance of trying to activate the lights results.
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Phase one: Make sure the ability adapter and USB Sort-C cable are securely connected. Stage two: Try to cost a unique product using the exact same charger and cable. If the read more other system also fails to demand, The problem could possibly be While using the charger or cable, and They could need to be replaced.
Enable it to charge for approximately one hour. Should the indicator light-weight does not turn on, there might be a weak relationship in between the earbuds and the charging circumstance. Clean up the charging contacts and take a look at charging once more.
Action two: Confer with the user manual to locate the specific space in close proximity to your ear for that huge place tap and Adhere to the supplied tapping instructions.
Must these actions fail to resolve the issue, the earbuds may very well be faulty. We recommend you to return the solution to us for the replacement at the earliest opportunity.
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